Three years ago, we launched Panjo with one mission: to help like-minded enthusiasts from around the web buy, sell, and trade seamlessly.
In designing how Panjo works, we had a few goals: make shopping for your hobbies enjoyable and informative. Keep communities intact. Quickly surface quality buyers willing to pay a fair price. Bust most important, to keep both buyers and sellers out of the dark throughout the process.
We've heard from many of you over the past few months, and though there is still work to be done and feedback to be implemented, the team has made some serious strides towards these goals.
To make shopping more enjoyable, we recently released our rewards program, Panjo Points, as our way of saying thanks ot the awesome members who make up our community!
You'll earn points every time you create a listing, buy an item, sell an item, or refer-a-friend to the marketplace.
Sellers will find a new form to create listings on Panjo. We added the ability to tag a listing with up to five tags. We eliminated the requirement to assign a community marketplace and a category to each new listing.
This change will make it easier to browse the most narrow slice of Panjo listings that interest you. Additionally, the migration to tag-based listings give sellers new ways to list items that cut across multiple categories or communities. Buyers will be able to more easily discover and browse listings of interest offered by members of the Panjo community.
Learn more about the change here.
More Sharing Tools
Sellers now have more sharing tools to promoting their listing(s) to their respective social networks and communities (e.g. Facebook, Twitter, Reddit, forums, email).
If you're a member of more than one community, you'll have the option to select which community and forum category you'd like to post your listing to.
Learn how to connect your marketplace account to a community.
Panjo Promoted Listings
Our community team now promotes great listings in the marketplace to Panjo's Google Merchant feed. Promoted listings will be shown to enthusiasts across the web to increase your chances of making a sale.
Your promoted listing(s) will reach other enthusiasts searching for items to buy on Google:
Learn more about what qualifies as a great listing.
Community Support Forum
Our community team manages and serves over 50 communities of enthusiasts, hobbyists, and collectors on Panjo. It goes without saying, announcements get muddled and lost all the time.
To keep all announcements accessible and uniform, we released the Panjo Community Support Forum where we can announce all new features and improvements made to your marketplace. You can use the same Panjo marketplace credentials to access the support forum.
For feature suggestions or improvements, you can submit them in our features section.
For technical support, you can ask the community or visit our FAQ.
Learn more about the community support forum.
In addition to being able to pay using PayPal and every major credit card, we've intergrated Apple Pay (for iPhones running iOS 10 or faster) so that you can now make purchases in the marketplace with a touch of a finger!
Discounted Shipping Labels
We’ve partnered with USPS, UPS, FedEx, and DHL to provide sellers with the best shipping rates. We pass 100% of the savings to you. You’ll not only save ~10% on your shipping label, but a trip to the post office!
Whenever you make a sale on Panjo, you’ll have the option to create a shipping label and be able to choose from different Flat Rate options or have the option to enter your own custom dimensions.
Better Communication Tools
You can now contact a seller in 2 ways:
- Posting a public comment on the listing
- Privately emailing a seller
For your safety, emails are completely masked and Panjo's fraud detection & prevention software will report any suspicious activity.
What's coming next
We're not stopping here, in fact, we're just getting started. Over the next few months, you can expect even bigger improvements in how we promote your listings, help you find rare items, and engage in meaningful and transparent transactions on Panjo.